The best way to reach us is via email at firstname.lastname@example.org. Our internet connection is spotty; when it’s down we have to drive 30 minutes to the next town to check it, so please be patient.
But if the internet is working in Macheros, you can call us at 803-357-3240 (a US number; it’s a google Project Fi phone).
We also have cellphones, but they only work when we’re NOT at home, so they are not the best way to reach us (note that we don’t get voice messages). While there’s cell reception in Zitacuaro and on Cerro Pelon, there is very little in our hometown of Macheros. Email is really the most reliable way to reach us.
Joel’s cell: 715-112-5499
Elena’s cell: 715-120-1388
Thank you in advance for your persistence! Given the technological challenges involved in living in an excluded rural area, it’s kinda amazing that we’ve been able to run a business here at all. For that we have to give a shout out to all of the folks who have managed to find us and told other people about us and written about their experiences on TripAdvisor or elsewhere. Muchisimos gracias a tod@s!